Boringly reliable. Could have fallen asleep from the lack of drama when I ordered a sink disposal from them. From ordering to delivery, everything went so smoothly, I had to make sure I wasn't wearing my PJs because I thought I was dreaming. This is what ordering kitchen equipment is supposed to be like. The disposal went in easily, as did the control panel. Customer is pleased, I got paid. Life is good.

Never Again These people are very poor communicators. They use misleading photos of products. The right hand doesn't communicate with the left. They're extremely unprofessional and disorganized. They don't return phone calls, and they don't process credits for returned merchandise. I ordered shelving online. It arrived 10-12 weeks later, really? They tried to charge me 4x the advertised price saying they had made a mistake. I returned the item for a full refund. Again, no communication. No credit. I finally received a full refund when American Express got involved and issued a credit. Last I checked, the item is still advertised for sale at the wrong price on their website.

took forever The actual size of the fridge we ordered was different than the cut sheet by 1/4" which makes a big difference when you are trying to fit it exact under a counter. It also took longer than 6 weeks to get our order.

Bad customer service. Terrible customer service. Call centre located in Philippine. Do not have good knowledge for support. Waiting my time for 5 times. Every time is almost 1 hr. Stay away from this company.

POOR communications. Rather that would be NO communications. Placed order on 10/03/18. After two weeks with no real help, I ordered from another supplier (less expensive) and wanted to cancel. No response. On 11/02/18, I am notified the order had shipped. Since we do use these and I was sure they weren't 'in stock', I offered to accept the items. When I did receive them, they were wrong. Attempts to contact for return have gone unanswered. You may be good, but you sure weren't with us and our order. Won't be back, ever.