The Hoshizaki C-80BAJ-DS ice maker I… The Hoshizaki C-80BAJ-DS ice maker I ordered arrived damaged from the carrier. Leiren Theroux with Culinary Depot was very responsive throughout the repair process and continually followed up until the repairs were complete and paid for at no charge to me. Highly recommend Culinary Depot!!!

Never received package and it was delivered to WY and not WV Order placed jan 24, 2017, now March 8 and while tracking the package, it was delivered to WY and not morgantown WV. Attempted numerous times to contact and no response !!!

I ordered 3 items on Tuesday I ordered 3 items on Tuesday, all shown in-stock, Friday order still shows processing. I call to find out what's the delay and am told 1 item has to ship to their warehouse from factory, going to be delayed shipping. Order info is not presented well on website. Customer service was pleasant, and responded quickly.

Great first experience I needed a bar faucet and found Culinary Depot web price surfing. Not only did they end up being very local, but had quality selections, and were the best price by far. When I contacted them via phone, I spoke with Beth, who was extremely knowledgeable about her products, but was also very helpful in placing my order. Delivery was also immediate. I will use them again!!

Boringly reliable. Could have fallen asleep from the lack of drama when I ordered a sink disposal from them. From ordering to delivery, everything went so smoothly, I had to make sure I wasn't wearing my PJs because I thought I was dreaming. This is what ordering kitchen equipment is supposed to be like. The disposal went in easily, as did the control panel. Customer is pleased, I got paid. Life is good.