Great first impression! I am building a cold room in my garage and needed a new wall mounted drip tray. After a bit of research, I found a good price for the exact item I needed at Keg Outlet so, I placed my order. As others have said, the communication I received to confirm my order was quick, as was the shipping of the item. Overall, an excellent experience. I will order again :)

Good Experience I was impressed that withing a couple of hours, I received an email confirming the order. Also was good with the pricing, and did receive another email with a tracking #. It was too bad that the order took 7 days to arrive, but it was right around the Thanksgiving Holiday, so I will give it a pass. I would definitely buy from them again. Although it would be nice to see a live chat since I ended up ordering the wrong pressure relief valve.

Had and Issue - Handled Well I ordered a conical fermenter the unfortunately was not eligible for a 5% discount. The company emailed me an explanation why within a few hours and actually gave me the 5% (which was unnecessary). They are a little difficult to get a hold of on the phone, but I really like supporting small businesses. I received my shipping info within 2 days of placing the order. It is easy to say you give great customer service but it is harder to actually deliver. Keg Outlet does indeed deliver I will order from them again.

Super helpful with dimensions for a… Super helpful with dimensions for a part for a keg setup and very helpful with shipping issue. Will look to them again

Artisan Coffee Roaster I am an Artisan Coffee Roaster in the process of opening a retail coffee bar. I was introduced to nitro coffee a year ago. I started playing putting a 'home' system together. With the opening of The Urban Cup nitro was a must. So I had to take my gear and knowledge to a new level. Brandan and Keg Outlet are my 'GoTo'. They have been responsive...which seems to be an art form today...knowledgeable and helpful. I retrofitted a beer kegerator with Brandan's guidance and Keg Outlet gear. Keg Outlet has earned my business.