Excellent Customer Service This being my first experience with crating a home bar, I was looking for an affordable co2 keg system. The website offered a variety of options, as well as explained how the system worked. I had a few questions I submitted via email and all were replied within a few minutes, or the next business day. Only complaint was that the 5% discount you get for joining their mailing list negates the ability to select the flat rate $9.99 shipping option. Perhaps for someone who is purchasing a more expensive option can afford the savings.

Amazing Service, Great Products Had a great experience from end to end. The team here answered all my questions, and even followed up on my order to let me know I'd chosen all the right components for my system. They were in touch promptly about a back ordered product, with a solution. I had some freight damage on delivery (totally not their fault), and they went above and beyond to solve that as well. Love my new nitro coffee setup, products are great, prices were great and Keg Outlet offers fantastic service.

Excellent product range, very well presented, personal customer service. A fun and friendly company backed up with wide range of stock, well indexed spare parts backed up with photos of even the smallest items ensured I could buy with confidence. Attentive after sale customer service means this team will be first choice for any future purchases.

Artisan Coffee Roaster I am an Artisan Coffee Roaster in the process of opening a retail coffee bar. I was introduced to nitro coffee a year ago. I started playing putting a 'home' system together. With the opening of The Urban Cup nitro was a must. So I had to take my gear and knowledge to a new level. Brandan and Keg Outlet are my 'GoTo'. They have been responsive...which seems to be an art form today...knowledgeable and helpful. I retrofitted a beer kegerator with Brandan's guidance and Keg Outlet gear. Keg Outlet has earned my business.

Had and Issue - Handled Well I ordered a conical fermenter the unfortunately was not eligible for a 5% discount. The company emailed me an explanation why within a few hours and actually gave me the 5% (which was unnecessary). They are a little difficult to get a hold of on the phone, but I really like supporting small businesses. I received my shipping info within 2 days of placing the order. It is easy to say you give great customer service but it is harder to actually deliver. Keg Outlet does indeed deliver I will order from them again.