Good Experience I was impressed that withing a couple of hours, I received an email confirming the order. Also was good with the pricing, and did receive another email with a tracking #. It was too bad that the order took 7 days to arrive, but it was right around the Thanksgiving Holiday, so I will give it a pass. I would definitely buy from them again. Although it would be nice to see a live chat since I ended up ordering the wrong pressure relief valve.

Great, personalized service I'm new to home brewing/kegging and inherited an old pin lock corny keg and CO2 tank/regulator from an uncle. Keg Outlet had everything I needed to restore my kegging setup and get me off and running at the best prices I could find on the Internet. Within 12 hours, I received an email from the president of Keg Outlet himself notifying the the order was in process. Within 24 hours, I got another email from the presidentt that the order was marked shipped. Prices and shipping are reasonable. Order arrived as expected. What more could you ask for. Will definitely buy from Keg Outlet again.

Had and Issue - Handled Well I ordered a conical fermenter the unfortunately was not eligible for a 5% discount. The company emailed me an explanation why within a few hours and actually gave me the 5% (which was unnecessary). They are a little difficult to get a hold of on the phone, but I really like supporting small businesses. I received my shipping info within 2 days of placing the order. It is easy to say you give great customer service but it is harder to actually deliver. Keg Outlet does indeed deliver I will order from them again.

Love the Brew Bucket! Received my brewbucket on Friday. Used it immediately that night as a bottling/kegging bucket - I know its primary design is as a fermenter, but the spigot makes it great for racking beer, too. Today I brewed a new batch of beer and its in the bucket now fermenting. It's just easy. Easy to clean and sanitize. Easy to seal with the 4 spring loaded clamps. And easy to move with the handles. After 20 years I am done with glass carboys and siphons! Keg Outlet are great to deal with. Good communication and personal connection with the owners. I also bought a corny keg from them at a very reasonable price and in great condition.

Fast, accurate, and personal touch. I ordered a new CO2 regulator and manifold, and within an hour received an email back from the head of the company thanking me for my order and letting me know it would ship as soon as possible. Pricing seemed to be fair, the items arrived well-packed and in good condition, and I wouldn't hesitate to order from them again. My only complaint is that I never received a tracking number or confirmation when the items actually shipped. But given that it arrived quickly and accurately, I don't mind too much.