Thank You ! Thank You ! Thank You ! I sent an email from Canada as I wanted to send a gift to my brother in NYC, but could not enter Canadian billing address. Customer service responded quickly and I was able to arrange for the delivery, that arrived at his office a few hours later. Thank You for the very prompt reply and solution.

They went above and beyond. I ordered tulips to be delivered asap as a surprise. While the web site said they were in stock, I soon received a phone call stating that they were out of tulips. Although communication was very challenging due to background noise, I left it to the merchant to be creative - but to include some roses. Then the delivery person ran into issues when the recipient was unexpectedly not home. I received another immediate call, and not only did the delivery person find a decent hiding spot, but they sent me photos of the spot to be sure I thought it would work. It did, and, in the end, the gorgeous arrangement was picked up and on the table.

Pleasant experience Super fast responses on the online chat, they ran out of some items so called to tell me what substitutes they would provide ( very polite and helpful Indian gentleman who gave fabulous n quick service ) . This is a great option to fresh direct - quicker n good prices too

SO PLEASED First time tried. same-day delivery! on sunday! prompt. have two-hour turnaround. pleasant. website easy. no delivery fee. prices reasonable. good choices. etc. would definitely use again. have used fresh direct.

A few times I have received… A few times I have received substitutions I didn't like, such as Baked Lays not real Lays, $3 creamy ranch when I ordered $7 Maries salad dressing, ranch dip not onion, chocolate cookies not peanut butter....so use their write-in section to specify if you're picky! Sometimes they call to okay subs, but not always