Effecient, helpful, prompt, cost effiective This is a great service for someone visiting in New York; as we have an apartment rented, we need groceries but don't really want to spend time shopping for them. This service had a great range of products to make our stay more home like, leaving us with plenty more time to explore the great city of New York,

SO PLEASED First time tried. same-day delivery! on sunday! prompt. have two-hour turnaround. pleasant. website easy. no delivery fee. prices reasonable. good choices. etc. would definitely use again. have used fresh direct.

The only beer distributor in the metro … The only beer distributor in the metro area to be responsive at any time of the day and always meets our needs. We've had other beer distributors give us the runaround and had one actually not show up with our keg when promised. We never had that issue with NYGrocery. I would definitely recommend them to anyone.

Pleasant experience Super fast responses on the online chat, they ran out of some items so called to tell me what substitutes they would provide ( very polite and helpful Indian gentleman who gave fabulous n quick service ) . This is a great option to fresh direct - quicker n good prices too

They went above and beyond. I ordered tulips to be delivered asap as a surprise. While the web site said they were in stock, I soon received a phone call stating that they were out of tulips. Although communication was very challenging due to background noise, I left it to the merchant to be creative - but to include some roses. Then the delivery person ran into issues when the recipient was unexpectedly not home. I received another immediate call, and not only did the delivery person find a decent hiding spot, but they sent me photos of the spot to be sure I thought it would work. It did, and, in the end, the gorgeous arrangement was picked up and on the table.