Alasdair MacNèill
GBOutstanding Service The service provided was outstanding, and I must single out Louis here who went above and beyond to resolve an issue which had been causing me a lot of stress and anxiety. His expert knowledge and advice was just what I needed. Thank you!
Jack Wright
GBFantastic support Had a technical issues, contacted a guy called Dom S on livechat - made me feel a bit dumb as it was such an easy issue (but that's on me) - Thank you!
Tim Broberg
GBGood service, maybe a little understaffed It took Amit a while to come online. He was 5 *'s, but it took a while to get there, which suggests that he's taking good care of people, but y'all might be a little light on the staff. He definitely got right on the problem and sorted it out, with a helpful attitude.
Christine
CANeed to improve sales customer service I have had an account with VPS for a number of years. Support is super fast and 24/7. I sometimes have difficulty to understand the technical support, due to my lack of technical knowledge. I wish sales were easier to reach. Toll free number not accessible from Canada, not available early EST time and doesn't seem to reply to support tickets (one left 10 months ago was never replied to).
Harshana Samararatne
LKExceptional Support from Kais: A Job Well Done! I recently had the pleasure of working with Kais and I must say, I am thoroughly impressed with the level of support he provided. From start to finish, Kais went above and beyond to ensure that all of my needs were met and that I was satisfied with the service I received. His attention to detail, responsiveness, and expertise were truly exceptional. I cannot recommend Kais enough and am grateful for the outstanding support he provided. Thank you, Kais, for a job well done!