Impressive Very responsive and helpful support.

Stay away... Our experience with VPS has been very poor. Every time they do an upgrade something stops working or gets broken on our website.

Need to improve sales customer service I have had an account with VPS for a number of years. Support is super fast and 24/7. I sometimes have difficulty to understand the technical support, due to my lack of technical knowledge. I wish sales were easier to reach. Toll free number not accessible from Canada, not available early EST time and doesn't seem to reply to support tickets (one left 10 months ago was never replied to).

Good service, maybe a little understaffed It took Amit a while to come online. He was 5 *'s, but it took a while to get there, which suggests that he's taking good care of people, but y'all might be a little light on the staff. He definitely got right on the problem and sorted it out, with a helpful attitude.

Let support take the stress out of the situation Lost access to my hosting account and desperately needed help to regain access. Andrii was extremely helpful and managed to fix the issue quickly and promptly. I've only had positive experiences with the online chat and each query has been dealt with very quickly and efficiently.