Is this a scam? Wrong order sent, no one replys via customer service, is this a scam? Used the customer service page to register a problem but not heard anything. Order number is X1OQ27QA.

I dont buy any wines without checking… I dont buy any wines without checking Vivino first. A supermaket offered an Amarone for a very low price. Seemingly a good buy but when checking Vivino, the price on offer was basically normal street value. Thanks Vivino for guiding me every time.

I have been using Vivino for years to… I have been using Vivino for years to just check ratings from users on wine but after basically being blind sided by the abrupt closure of Underground Cellar and their business practices I have turned to Vivino for my wine purchases from their vendors and have not been disappointed. Vivino keeps track of your orders and makes sure your orders ships or communicates if there is a delay. Don’t hesitate Vivino is for real, give them a try you won’t be disappointed.

Efficient v Profit I have been using the app for info regarding wines & it’s worked very well & easy, informative & useful for years. Noticibly, not so much any more. Leads me to believe they became successful & the original developers baled, took the money & now live on an island in the sun—as you do. Because, how do you go from EZ to hard to use, loaded with annoying/unwanted ads to convoluted? Reading their most recent reviews leads me to stay with The Wine Society to purchase wine. Typical when a small company becomes successful & is gobbled up by an investment firm or hedgefund who will suck all the profits out & come up with more ways to get money, provide no customer service, no way to contact, blow tons of smoke about how sorry they are and continue to profit at our expense.😠

Need a better courier company. As I didn't receive anything for four days I finally called after a week and asked when my order would be shipped and I was told it would arrive the next day. So I waited at home but it did not arrive till Friday. I understand it is the courier but if you are using a courier company, shouldn't you be able to coordinate with them so that they send you an email letting you know the date and an approximate time of delivery?