Horrible experience I see a lot of the same reviews here. I ordered 6 bottles nearly 3 weeks ago. I've been getting emails from Vivino saying that my shipment is being delivered, followed by 'UPS can't find my house'. I've called 4 times, and the customer service folks tell me they have it handled and to not worry. Today, I get an email saying the shipment is being returned to sender because my house can't be found. I live in a well-known neighborhood and have seen UPS come down my street multiple times. Complete BS. Do NOT order from this company.

I have been using Vivino for years to… I have been using Vivino for years to just check ratings from users on wine but after basically being blind sided by the abrupt closure of Underground Cellar and their business practices I have turned to Vivino for my wine purchases from their vendors and have not been disappointed. Vivino keeps track of your orders and makes sure your orders ships or communicates if there is a delay. Don’t hesitate Vivino is for real, give them a try you won’t be disappointed.

I don’t know what they’ve done lately… I don’t know what they’ve done lately but now that they allow ads too, they must’ve changed some thing because literally the camera doesn’t work as well on the app and you have to take a picture of the bottle like five times to make sure it’s got the right vintage year, right estate, make sure there’s no other anomalies like it says old vine on there and it’s really not the old vine version of the wine. They have gone really downhill lately as far as camera recognition. The reviews and the what you should pay for your area portion of the app are still working very well.

Waiting for my wine to be delivered Waiting for my wine to be delivered! Vivino are sending emails telling me the delivery company has tried to deliver but I’ve received nothing. I haven’t been given any information about the delivery company and when I contact Vivino the ‘help’ robot only has generic answers

Now residing in Georgia Now residing in Georgia, my wife enjoys a specific wine from California and we asked a few package stores if they could bring in the item. No luck at any stores. Started shopping online and found the pricing was the same as what we paid when we lived in California. Had the wine delivered to our home within a week. Great experience.