Force Majeure? Really? I ordered a case to be shipped to California. It got damaged in transit and was never delivered. Wine Cellarage wouldn't process the refund until they were made good by UPS. They sent me their legal language, citing force majeur and said I'd get my refund when they had been refunded. This seems like terrible customer service to me. Mastercard refunded me after I started a dispute - whereupon Wine Cellarage miraculously emailed to say they'd refunded me. Funny that. Never heard from them again.

Wine in transit with UPS too long. My wine delivery was arranged with Cellarage well in advance to ship on Monday (11/30/15) for delivery by Thursday evening. My wine was picked up by UPS on Tuesday morning, instead of Monday, with delivery now scheduled for Friday evening. The UPS trailer arrived at the destination terminal (Austin, TX) Friday morning around 4:30 am, but my shipment was not unloaded until Saturday and not delivered until Monday evening. On Friday afternoon I received an email notification of a possible delay. Later on Friday afternoon, knowing the shipment had arrived in Austin, I spoke to a UPS customer service representative regarding why and when, to no avail.

Great service and very good selection Great service and very good selection. You need to check pricing though because it ranges from extremely good to quite high. Personally, I don't need to have the lowest price on the web, just fairly competitive, say within 10 to 15% of the low price. When you buy a wine and then see you paid 20 to 25% more than half a dozen other usa sites are selling it, it is a little disheartening. But, their products are in great condition, their prices are usually very competitive and their packaging is first class so I think they are a very good wine sorce.

They talked to someone else about my order without my knowledge. They contacted a third party about the details of my order without my consent, and when they didn't get any responses from that person they went ahead and made changes to my order putting additional charge on my credit card without my authorization!

inconsistent quality issue I purchased 6 bottles of wine, this is a wine which I have tried and like very much. Upon receiving the wine, I tried 2 bottles so far, the taste of the 2 identical bottles are day and night, I would not think they are the same wine. I can only assume there could be some improper storage issue.