Heather
GBGreat servicing for an unknowledgable customer It's frustrating trying to order something as a gift about products in which you have no knowledge- hence the need for customer service. Abigale was so patient and kind in the process to help me figure it out.
Chris S.
GBCustomer service is superb Customer service is superb. My wife got me a subscription for Christmas. I use the subscription and the delivery came very quickly. One of the samples in the subscription was near empty while the bottle was intact and the seal was not broken. On a Saturday, customer service got back to me within a half hour with a great apology. Definitely going to be a longstanding customer.
William Daners
GBHave fun with the samplers Pretty incredible selection of sport. Have to stay on top of the membership to see if you want to continue using it, I didn't look closely at the email for the annual renewal and missed it, figured it out after I was billed. That was an expensive lesson.
travelingman
GBNot a very honorable business Not a very honorable business. Ordered green chartreuse. 10 days in they said there was a delay. Around day 14, they sent me a note that they would refund my money. Not great but that is not what disappointed me. They accidentally sent me a second note saying my order was cancelled “due to negative margin”. This lead me to check out the site at which time I discovered they had the product still listed but with a higher price. In other words, they found they could sell it for more than they sold it to me so cancelled my order. I raised this point to them so they offered me a $10 discount off the new price, which made the new price +$70! Thought people would like a small insight into the integrity of this business
Fred Koeck
GBThanksgiving weekend quick response I emailed over the Thanksgiving weekend about last year's calendar set. To my very pleasant surprise I got a response within 24 hours (During the weekend) with answers to everything I was asking. That type of service is awesome especially with the values in the advent calendar sampler. This is the second year I received one and anticipate that my wife will make it a continued annual event. I especially like that this year I received two glasses in the set. Made it even better to share the experience.