In less than 24hrs they responded I bought my husband a subscription for Christmas and we received our first package but one of the tasters had leaked, leaving less than half the amount it was supposed to have. I reached out to thier customer service and within 24hrs I had someone email me back to get it replaced. Great customer service!!

24th day our sample was broken… On the 24th day our sample was broken in our advent calendar. I emailed asking if possible for us to get a replacement I got a quick response from Mickalia along with a solution with options This is fabulous And we are already looking forward to next years advent calendar. Highly recommend Flaviar !!

AMAZING Customer Service! I ordered the advent calendar for my husband this year and, unfortunately, a few of the vials broker during shipping. I contacted Flaviar and Spela was super helpful! They shipping out new packaging for the advent calendar and a few of their tasting trios to help replace the broken vials. Everything arrived quickly and my husband loooooooved the gift. He looks forward to opening a new whiskey every night. Thank you so so much for the quick response time and helping to rectify the situation! I couldn't recommend the service and products more!

Excellent Customer Service! I had a wonderful experience with Flaviar! There was an issue with my order and when I wrote to them, they responded quickly and were very helpful. Milda took wonderful care of me and resolved my issue with haste. I would definitely buy from Flaviar again. They truly care about their customers!

Excellent customer service Excellent customer service. Companies should be rated based on how they respond when things don’t go perfectly the first time. Customer service was great for my issue and gives me huge level of trust.