Great servicing for an unknowledgable customer It's frustrating trying to order something as a gift about products in which you have no knowledge- hence the need for customer service. Abigale was so patient and kind in the process to help me figure it out.

Top Notch customer service and products Originally, my experience wasn’t very great. My 2023 advent calendar showed up mostly damaged. I reached out to Flaviar and on Thanksgiving day got a response that another would be sent out. That surprised me. Not many customer services work on holidays. I was kept in the loop the entire time and never had to reach out once. Needless to say, I’m thoroughly impressed by both the advent calendar itself, but also the customer service. I’ve already directed family to purchasing through Flaviar solely based on those 2 things alone. Fantastic company and products!

Not a very honorable business Not a very honorable business. Ordered green chartreuse. 10 days in they said there was a delay. Around day 14, they sent me a note that they would refund my money. Not great but that is not what disappointed me. They accidentally sent me a second note saying my order was cancelled “due to negative margin”. This lead me to check out the site at which time I discovered they had the product still listed but with a higher price. In other words, they found they could sell it for more than they sold it to me so cancelled my order. I raised this point to them so they offered me a $10 discount off the new price, which made the new price +$70! Thought people would like a small insight into the integrity of this business

Quick issue resolution! I had an issue with regarding account ownership. I sent an email expecting it to be seen sometime during the week. My case was received and resolved in 30 minutes which is just amazing. Very thankful for the customer service support!

Thanksgiving weekend quick response I emailed over the Thanksgiving weekend about last year's calendar set. To my very pleasant surprise I got a response within 24 hours (During the weekend) with answers to everything I was asking. That type of service is awesome especially with the values in the advent calendar sampler. This is the second year I received one and anticipate that my wife will make it a continued annual event. I especially like that this year I received two glasses in the set. Made it even better to share the experience.