Lisa Schaffert
GBExcellent Customer Service! I had a wonderful experience with Flaviar! There was an issue with my order and when I wrote to them, they responded quickly and were very helpful. Milda took wonderful care of me and resolved my issue with haste. I would definitely buy from Flaviar again. They truly care about their customers!
Melanie B
GBGreat start with amazing customer service! I found Flaviar when looking for a “bourbon gift” for my husband. The membership came highly recommended so I figured I’d give it a try for 12 mos. Once I purchased I realized it was going to be sent in my name so I sent a message to customer service and I received a response right away! Mickalia was so helpful with getting my membership transferred to my husband’s name and future subscription material to his email. What a great start! I can’t wait for the delivery. I’m sure it’ll be as great as the reviews promise! Thanks so much!
Fred Koeck
GBThanksgiving weekend quick response I emailed over the Thanksgiving weekend about last year's calendar set. To my very pleasant surprise I got a response within 24 hours (During the weekend) with answers to everything I was asking. That type of service is awesome especially with the values in the advent calendar sampler. This is the second year I received one and anticipate that my wife will make it a continued annual event. I especially like that this year I received two glasses in the set. Made it even better to share the experience.
Steve S
GBQuick issue resolution! I had an issue with regarding account ownership. I sent an email expecting it to be seen sometime during the week. My case was received and resolved in 30 minutes which is just amazing. Very thankful for the customer service support!
travelingman
GBNot a very honorable business Not a very honorable business. Ordered green chartreuse. 10 days in they said there was a delay. Around day 14, they sent me a note that they would refund my money. Not great but that is not what disappointed me. They accidentally sent me a second note saying my order was cancelled “due to negative margin”. This lead me to check out the site at which time I discovered they had the product still listed but with a higher price. In other words, they found they could sell it for more than they sold it to me so cancelled my order. I raised this point to them so they offered me a $10 discount off the new price, which made the new price +$70! Thought people would like a small insight into the integrity of this business