Problems with change You are always on time and give plenty of notification. However, we always have trouble adjusting our order. We ask for more or less or something different, but nothing changes we get the same order everytim

Would recommend I've used ReadyRefresh for the last few years both at my office as well as home. The value is good. The website is easy to navigate and they have good product options. I've dealt with their customer service and it wasn't my best experience. I was transferred and had to call back a few times. My issue did get resolved in the end. I haven't found another vendor that offers better pricing. I would recommend.

Machine is not working the it is supposed to My machine doesnt work right, sometimes the flow is irregular, the hot option doesnt work. It makes alot of noise. I have attempted to call customer service and ask for help but no one ever answers

They Show Up When They Feel Like It When it comes to service calls, ReadyRefresh seems to show up whenever they feel like it. I made a special trip in to the office Friday 4/26, received a "We're on the way email" and then a call checking to make sure we were open on Fridays. I was on another call when the technician phoned, and immediately called back to say I was here and expecting him, but he never showed up. Later in the day, I received an email with the service call rescheduled for another day. This sort of thing is very common with ReadyRefresh service and install appointments -- very annoying!

Delivery was on time Delivery was on time. Only thing I don't like y'all are always changing my Delivery date every month it is different. I use to get at the end of the month then it went to middle of the month. Now it is first of the month that disappointing.