JOE
GBDelivery was on time Delivery was on time. Only thing I don't like y'all are always changing my Delivery date every month it is different. I use to get at the end of the month then it went to middle of the month. Now it is first of the month that disappointing.
DINAH MOORE
GBReady Refresh Never Disappoints! Kinda surprised that our delivery day has changed from Thursday to Wednesday, but certainly not a show stopper. We will certainly miss Joe-ell (Joseph) as our delivery person, but we certainly appreciate our current driver whom we have known from before. He's amazing as well. Something was incorrect with our latest delivery and he took it upon himself to personally come back to deliver the correct product after the fact. He certainly did not have to do that, but it was so nice and totally appreciated. We've been customers for a long time and if/when a hiccup in delivery occurs, Ready Refresh has always gone out of the way to correct it. We appreciate the great customer service and we love our drivers. Thank you!
SHEMSI
GBProblems with change You are always on time and give plenty of notification. However, we always have trouble adjusting our order. We ask for more or less or something different, but nothing changes we get the same order everytim
Rimoun
GBYour company expects 100% of its… Your company expects 100% of its clients to understand and accept your rules but they don't care and even look at us as if we are not quail to them although we as clients are 100% the main and the only source of the money you have !!!!! The customer service department it's like you are playing a roulette machine you never know where you are going to land on. As everyone sees the overall rating it's just 50% happy with your company and if your management is happy with it. I will say it one more time I believe you will be in business in the next 2-3 max if there's not going to be a MAJOR CHANGE IN THE COMPANY
DIANA
GBThe driver is not following the my wishes The driver is not following the instructions that I ask for. They have been leaving the water in front of the garage door not the front door has I requested Also I asked to skip the cases of small bottles this time but they left them anyway.