Ready Refresh communicates well and… Ready Refresh communicates well and allows order changes up to a little before delivery. They are also flexible and make it easy to make changes to orders.

They Show Up When They Feel Like It When it comes to service calls, ReadyRefresh seems to show up whenever they feel like it. I made a special trip in to the office Friday 4/26, received a "We're on the way email" and then a call checking to make sure we were open on Fridays. I was on another call when the technician phoned, and immediately called back to say I was here and expecting him, but he never showed up. Later in the day, I received an email with the service call rescheduled for another day. This sort of thing is very common with ReadyRefresh service and install appointments -- very annoying!

My delivery person always places my… My delivery person always places my bottles on the back porch as requested. When I see him, which is not often he is always smiling and speaks.

Machine is not working the it is supposed to My machine doesnt work right, sometimes the flow is irregular, the hot option doesnt work. It makes alot of noise. I have attempted to call customer service and ask for help but no one ever answers

Why bother selecting notifications if… Why bother selecting notifications if they never actually work? I have asked for phone email and text - git email this time but nothing else - this is an ongoing issue - delivery driver never knocks or rings so empty bottles are never picked up - continuing terrible service - looking to change provider