Central Congregational Church
GBDeceptive practices The inspection report of Oct "23 was never shared with the church yet that was the foundation of dropping our policy. We cannot fix what is not shared! This seems an intention deception on the part of Guide One. We've been clients for decades without any claims. Your cost has been a computer-generated bill four times a year, leaving you a clear profit margin.
EDWARD
GBOur rep-Donna Johnson has been… Our rep-Donna Johnson has been professional and kind thru the claims process.
Greg
GBWe didn't receive a bill and you give… We didn't receive a bill and you give no grace period and you do not email us to let us know about the renewal. So we if we don't receive a bill or an email from you, how are we to know what we owe.
Eric
GBGreat customer service and staff were… Great customer service and staff were always willing to help and answer questions. Had to get a quick turnaround in order to keep from losing rental income. Whole process was awesome!
Donna
GBThey responded quickly and made the…Claims Made Easy They responded quickly and made the claim experience painless and information. I was kept up to date every step of the way