GuideOne Insurance

1111 Ashworth Road, 50265, West Des Moines, United States
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4.45
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

5.00%

1

10.00%
About GuideOne Insurance

GuideOne Insurance was founded in 1947 with a commitment to social responsibility. That tradition continues today, as the company proudly protects the people who strengthen our communities. GuideOne serves churches, educational institutions, senior living care centers, small businesses, and nonprofit organizations. We provide commercial property and liability, workers’ compensation, commercial auto, and many other liability needs. Rated “A-” (Excellent) by industry analyst A.M. Best, GuideOne does business in all 50 states through a network of thousands of independent agents who serve more than 51,000 members. GuideOne’s corporate headquarters are located in West Des Moines, Iowa.

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Debbie
GB

Customer Service Cyndi Harrington was easy to work with and efficient..

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CHRISTINA
GB

Our insurance agent and adjustor were…Excellent! Quick to respond, helped us thoroughly understand the process. Our insurance agent and adjustor were both so quick to respond and helpful. They made an otherwise challenging situation very easy to walk through. We were very pleased with the outcome.

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KEVIN BURGESS
GB

100% Horrible Company - think about it before you let them represent you... Pray you don't have a liability claim with this company as they will fight tooth and nail to not pay. Very unethical company regarding the representation they hire to fight legitimate claims. If you are a Church, think twice about letting this company represent you. 100% Horrible company. Unfortunately you can't give less than one star.

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Odell Bailey Jr
GB

The whole claim process was good The whole claim process was good. The inspection was done in a timely and thorough manner. We were given the help we needed to proceed after our claim was approved. The claim agent checked on our progress and,any questions we may of had . He followed up with us to completion. The funds were made available to get repairs promptly.

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James L. Glass
GB

Eric Adams The agent, Eric Adams, was superlative to work with. He understood the issues the church faced right away and assigned the personnel necessary to verify the claim immediately. At issue was a chimney that could have fallen into the lower parts of the building. His actions helped us repair the chimney and avoid further damage to the building.

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