Debbie
GBCustomer Service Cyndi Harrington was easy to work with and efficient..
Donna
GBThey responded quickly and made the…Claims Made Easy They responded quickly and made the claim experience painless and information. I was kept up to date every step of the way
Brenda
GBTheresa in claims dept was supportive Theresa in claims dept was supportive, helpful, encouraging in our vandalism claim, and supporting us in delays finalizing to close our claim. Your company is supportive in general to smaller churches and needs. We look forward to continue having GuideOne as our church insurance.
Sue
GBCaring and responsive As soon as I reported our boiler breakdown, Guide One and the appraisers began their work. The first person to contact me was an appraiser who's job it was to assess the physical damage to our property. Next, we had boiler expert arrive and then an engineer who decided that it was not normal wear and tear. Guide One and Bayliss and Geist stayed on top of the progress and were very responsive to our questions and resolution to our situation. We believe we were treated fairly and professionally during the entire process.
Eric
GBGreat customer service and staff were… Great customer service and staff were always willing to help and answer questions. Had to get a quick turnaround in order to keep from losing rental income. Whole process was awesome!