Blair
GBPrompt and Thorough I appreciate the prompt response I always received from my agent. She was kind, helpful and quick to reimburse us for our claim.
Central Congregational Church
GBDeceptive practices The inspection report of Oct "23 was never shared with the church yet that was the foundation of dropping our policy. We cannot fix what is not shared! This seems an intention deception on the part of Guide One. We've been clients for decades without any claims. Your cost has been a computer-generated bill four times a year, leaving you a clear profit margin.
Greg
GBWe didn't receive a bill and you give… We didn't receive a bill and you give no grace period and you do not email us to let us know about the renewal. So we if we don't receive a bill or an email from you, how are we to know what we owe.
Odell Bailey Jr
GBThe whole claim process was good The whole claim process was good. The inspection was done in a timely and thorough manner. We were given the help we needed to proceed after our claim was approved. The claim agent checked on our progress and,any questions we may of had . He followed up with us to completion. The funds were made available to get repairs promptly.
Bobby
GBDonna and Cyndi were extremely pleasant… Donna and Cyndi were extremely pleasant and Helpful.Our congregation are very pleased and Thankful For their assistance and how quickly our claim was processed. Thanks again.Bobby Woodall