This is our second order This is our second order. We ordered 10 Beef pies they were left on our door step,no delivery notice, so we were out. Unfortunately the Beef pies contained a fair amount of grizzle so we won’t be ordering again.

NEVER IGNORE CUSTOMERS First order arrived on time and were delicious so we placed a second order. Whilst waiting we received an email from the delivery company saying nobody was home to receive the order. We phoned the number given for Radfords and was told it was incorrect. We phoned the delivery company who didn't answer. The only way to contact was email. We told Radfords the delivery company was lying. We provided special delivery instructions and phone number but they gave us a flippant reply as they obviously believed the delivery company. We sent two more emails which were ignored so contacted Citizens Advice. We recommend that everyone does this. We sent a signed for letter which was also ignored so were advised to contact our bank who were able to secure a refund on my debit card. This did take three months. We are retired business owners. NEVER ignore customers.

No Order Received I placed an order in January 2024 & as of writing this I have had nothing. I have e mailed at least 5 times. Messaged on messenger . I have tried to ring but says no not recognised. Not sure what else I can do. I have now had a reply from Radford’s Pie Company & they are re sending my order next week. Looking forward to trying them.

Better than m and s! Better than m and s! Lovely filled pies. Had a selection of chicken and beef both filled with fresh ingredients and the whole family enjoyed. Will be ordering again for sure.

Order Paid For But Never Received I placed an order which was charged to my account in January but never received the order. My emails go unanswered and there is no phone number to speak to anyone. Very disappointed with this company.