Sharon
GBNo Order Received I placed an order in January 2024 & as of writing this I have had nothing. I have e mailed at least 5 times. Messaged on messenger . I have tried to ring but says no not recognised. Not sure what else I can do. I have now had a reply from Radford’s Pie Company & they are re sending my order next week. Looking forward to trying them.
DAWN
GBIn area so had to try Meaty and pastry lovely, little bit of gristle in one ehich was steak and Stilton, couldn't really taste Stilton. Could do with labels on brown bags stating what pie is what, as I did buy 3 different types and didn't know what I was eating as grease came through bag!
Gemma
GBBetter than m and s! Better than m and s! Lovely filled pies. Had a selection of chicken and beef both filled with fresh ingredients and the whole family enjoyed. Will be ordering again for sure.
Bazza Bellows
GBExcellent, tasty Pies First time trying these pies and they were fantastic. I'm very fussy regarding pastry, but it was melt in your mouth. Steak and Stilton with plenty of lean tasty steak and nice Stilton sauce. No complaints whatsoever
Zoe Powell
GBNEVER IGNORE CUSTOMERS First order arrived on time and were delicious so we placed a second order. Whilst waiting we received an email from the delivery company saying nobody was home to receive the order. We phoned the number given for Radfords and was told it was incorrect. We phoned the delivery company who didn't answer. The only way to contact was email. We told Radfords the delivery company was lying. We provided special delivery instructions and phone number but they gave us a flippant reply as they obviously believed the delivery company. We sent two more emails which were ignored so contacted Citizens Advice. We recommend that everyone does this. We sent a signed for letter which was also ignored so were advised to contact our bank who were able to secure a refund on my debit card. This did take three months. We are retired business owners. NEVER ignore customers.