Great pies, poor delivery Great pies, lovely filling and well cooked. Pastry exceptional. Customer services were great but needed to be - first delivery list as courier tried delivery to wrong house before returning to depot, replacement worse given very, very precise instructions that courier ignored in full. Small car chase to catch him and his little white van up. He claims our house didn't exist which was a surprise given that I've lived there 25 years ! Would buy again BUT pick the pies up in person

NEVER IGNORE CUSTOMERS First order arrived on time and were delicious so we placed a second order. Whilst waiting we received an email from the delivery company saying nobody was home to receive the order. We phoned the number given for Radfords and was told it was incorrect. We phoned the delivery company who didn't answer. The only way to contact was email. We told Radfords the delivery company was lying. We provided special delivery instructions and phone number but they gave us a flippant reply as they obviously believed the delivery company. We sent two more emails which were ignored so contacted Citizens Advice. We recommend that everyone does this. We sent a signed for letter which was also ignored so were advised to contact our bank who were able to secure a refund on my debit card. This did take three months. We are retired business owners. NEVER ignore customers.

No Order Received I placed an order in January 2024 & as of writing this I have had nothing. I have e mailed at least 5 times. Messaged on messenger . I have tried to ring but says no not recognised. Not sure what else I can do. I have now had a reply from Radford’s Pie Company & they are re sending my order next week. Looking forward to trying them.

In area so had to try Meaty and pastry lovely, little bit of gristle in one ehich was steak and Stilton, couldn't really taste Stilton. Could do with labels on brown bags stating what pie is what, as I did buy 3 different types and didn't know what I was eating as grease came through bag!

Best pies, and best range of fillings. Received our 3rd order of Radford pies well before the estimated 2 week delivery. We all enjoy the Beef range very much. My Son is fussy about pies, but these are definately his favourite. Thanks very much Radford family.😊