Ryan Nagy
GBAbsolute scam Absolute scam. BEWARE! Provided tracking number and then they recalled it 2 weeks later. Poor customer service, asked for phone number to call and email (5 days later) claimed they did not have a phone number. 2 months later, they replied the bourbon was returned to their warehouse & they could not send because they ran out of the item.
don busta
GBgood prices - bad execution... False promises I ordered (at good prices) a couples of different whiskeys..... After a number of days, I ask about the order, and they don't have one of them ( I really wanted it! ) And refund that one (which I have not received several days later) Then I tell them I leave town in a week and ask them to hold the shipment - response is " I will monitor and manage your shipment, don't worry, it's under control" Two days later, they ship it anyway Just poor execution, false promises.... Bad business Hope they don't mess up the rest of it.... Go elsewhere for your purchase
Steve
GBProfessional, Fast Service Ordered four bottles of very expensive Scotch, and three days later they were delivered. Fast exceptional service. I know there are a lot of bad reviews, and I was skeptical after reading them, but they came through.
Marat Whaysman
GBOrderd bottle of Widow Jane 15 year old… Orderd bottle of Widow Jane 15 year old on 01/14. Ordering was easy, went without a problem. They inform me that they are out of stock a few days later, which is fine, happens. I send 4 emails since then, yet to be responded to. No phone number listed. Will update if/when there is a development. So far negative experience. Generally, liked the store, decent choice of whiskey, was planning an additional order. Eventually all the issues were resolved, but G-d, they are taking their time.
Frank Wandell
GBBad service. If you think almost 4 weeks to receive… If you think almost 4 weeks to receive an $800 order is acceptable, then by all means, order from these people.