DJ
GBI ordered 2 bottles of Redbreast… I ordered 2 bottles of Redbreast Kentucky Oak Addition, plus the expedited shipping. 7 days went by with no update so I sent an inquiry. They let me know they were out of stock and did not have an expected date to restore.....be sure that what you are ordering is actually in stock. They may love scotch, but it looks like they love the payments more. Still waiting on a refund.
Ryan Nagy
GBAbsolute scam Absolute scam. BEWARE! Provided tracking number and then they recalled it 2 weeks later. Poor customer service, asked for phone number to call and email (5 days later) claimed they did not have a phone number. 2 months later, they replied the bourbon was returned to their warehouse & they could not send because they ran out of the item.
Marat Whaysman
GBOrderd bottle of Widow Jane 15 year old… Orderd bottle of Widow Jane 15 year old on 01/14. Ordering was easy, went without a problem. They inform me that they are out of stock a few days later, which is fine, happens. I send 4 emails since then, yet to be responded to. No phone number listed. Will update if/when there is a development. So far negative experience. Generally, liked the store, decent choice of whiskey, was planning an additional order. Eventually all the issues were resolved, but G-d, they are taking their time.
Bob
GBPaid for 6 bottles Paid for 6 bottles, received 5 bottles of the order. Did the 2 weeks (with a constant will take care of it.) Then nothing.