Melissa Merkle
GBI am hoping Lindt will make good on the… I am hoping Lindt will make good on the 8 missing bars from my order delivered today. If they either send the missing bars or refund the cost, I will revise my review.
Janie Dawes
GBGreat Promotions and Reasonable Shipping My husband and I love buying Truffles online. We believe they are fresher than those on shelves. We literally give them away to our favorite businesses. Our Auto Maintenance shop, hair stylist and veterinarian are just a few recipients. I usually pack up varieties in pretty bags. We also love eating them ourselves.
valerie
GBwonderful experience with lindt usa … wonderful experience with lindt usa new hampshire i think very kind and professional on the telephone .. great online site .. wonderful prices and free shipping . and very fast shipping . can't say anything bad about it. the quality of the 85% dark chocolate bar.. is wonderful. i bought ... very many...... and will do again ....
Jackie Rogers
GBGood Chocolate Cheesy Customer Service I placed a Mother’s Day order for my sister on May 4. It was suggested to me by the associate not to pay extra shipping, it would be on time from NH to NY. Nothing on Del date of 5/11. Called. Assured delivery by Jenn of the Consumer Services Team of a 5/15 delivery. I was given a 50% Discount. Nothing on 5/15. I received an e mail from Jenn on Monday offering me a full refund my tracking number and the automated FedEx number to solve my own problem. Good chocolate. Cheesy customer service. With such a colossal mess, I feel they should have offered to ship overnight. How do I send my sister a Mother’s Day present two weeks later? EPIC FAILURE LINDT
Ninel T.
GBI wish I looked up previous reviews I wish I looked up previous reviews! My experience with LindtUsa is the same as Ramona's, earlier this year! I placed an order last Friday, Dec. 15th, and, as for today, it still sits there; LindtUSA didn't transfer it to FedEx yet. When I called their 877-695-4638, I was told "it could take up to 5 (five) business days for that", Christmas season or not! If they mentioned that anywhere on their site, very few of us would deal with LindtUsa, wouldn't we??