Ignored my request to cancel an order Ignored my request to cancel an order 5 minutes after placing it by emailing me 5 days later saying it was already shipped and they made substitutions on my order. After an hour on hold after receiving order that I canceled, told I would have to wait up to 5 days yo receive a phone call to don't out their error. No more money from me. I'd rather eat dollar store chocolate.

Lindt Chocolate USA worst shopping experience! Lindt Chocolate USA site didn't bother to inform their customers how long (in my case, at BEST 4 days) it would take to send out orders!.. nor WHEN one could EXPECT to receive one's order. I had 3 very rude customers service representatives cutting me off when I asked questions, arguing when I told them that they should list on their website that they're closed on weekends, and 1 rude supervisor who didn't apologize for anything, nor offended ANY solutions! I personally will NEVER purchase anything from their website again!

I am hoping Lindt will make good on the… I am hoping Lindt will make good on the 8 missing bars from my order delivered today. If they either send the missing bars or refund the cost, I will revise my review.

Shop in Canada was offering a free… Shop in Canada was offering a free tasting! It was so amazing "ginger" flavour that we ended-up buyng it - in bulk! What a wonderful way to atract customers, who mostly ends up in buying! Of course, the quality was 100%

I placed order on feb 9 for Valentine’s… I placed order on feb 9 for Valentine’s Day gift. On feb16 it finally arrived at fedex. Website said 2-5 days to ship... well today is feb 23 and it’s still at fedex location. 7 days to get to fedex after say 2-5 business days to receive it?!? I will never order from Lindt again. Customer service offered my refund after 2nd call! I paid for shipping too! It’s completely bogus ! I just want the gift or change the shipping expectations on your website!