Good service and responsive support! Well, I revised the review as my first review was a bit unfair. They are based in HI and have no phone support during EST business hours, but were very quick and friendly in their email support. Shipping was a bit strange as I received the tracking number and it took 2 weeks for DHL to get the shipment picked up and in their system. After that, it was only 5 days until the roaster was delivered. I would buy here again...

#CRC-1089, Kinu M47 classic I ordered a Kinu M47 classic for my wife and I wanted to gift her on her birthday. I was concerned about the shipping time, so, I contacted the coffeeroast Co. support and got back on same day and they expedited the process. The product arrived within a week, before her birthday. The support was very informative and I would definitely recommend others to buy from here.

Courteous and prompt service. Highly recommend Courteous and prompt replies to my inquiries. Had some shipping hiccups with the carrier but Coffeeroast took care of me every step of the way. They even called me several times along with email correspondence. I would highly recommend them.

Great company - quality products Coffeeroast Co. is great! I have their G1 coffee grinder and it is so nice. Build quality is great (CNC machined metal) and the adjust grinding feature is awesome as well. Customer service is great too!

Perfect transaction and will be a repeat customer Ordered the Sandbox R1 on sale. Arrived quick with no damage, brand new and in perfect working order. Simple transaction with little effort. I receive their company news emails now and will be a repeat customer.