Quick, easy, dependable I recently bought a Kinu M47 classic from Coffeeroast Co. and it was a trouble free and pleasant experience. The package arrived well secured and quickly. Overall would recommend buying from them and I myself will probably buy more gear from Coffeeroast Co. in the future.

more than a week and still no tracking number of order. It has now been over a week since purchasing the product and I have not received a tracking number for my order. I spent a lot of money on the product and am getting a bit nervous about whether this was the right choice. I emailed the support line and was told there was given a fairly vague answer as to what was happening.

Great company - quality products Coffeeroast Co. is great! I have their G1 coffee grinder and it is so nice. Build quality is great (CNC machined metal) and the adjust grinding feature is awesome as well. Customer service is great too!

Good service and responsive support! Well, I revised the review as my first review was a bit unfair. They are based in HI and have no phone support during EST business hours, but were very quick and friendly in their email support. Shipping was a bit strange as I received the tracking number and it took 2 weeks for DHL to get the shipment picked up and in their system. After that, it was only 5 days until the roaster was delivered. I would buy here again...

I wish I could rate them higher but I… I wish I could rate them higher but I am still waiting, over a week after ordering, for my item to ship. I did receive a phone call but only after I inquired via their chat feature (which no one responded to online). I Hope to be able to comment on the product eventually.