I got the 3-month subscription a gift… I got the 3-month subscription a gift and couldn’t be more pleased. On time, fantastic tea quality, ease online ordering (if I wanted to switch certain teas) and the presentation of the package is divine. I plan on gifting to friends and will continue the subscription for myself! It’s been so hard to find premium loose tea sellers since my go-to company for years went out of business.

this tea that has been fully oxidized… this tea that has been fully oxidized (sometimes referred to as being "fermented" although it is not a true fermentation process). Both the leaves and brewed tea tend to have a dark color, although some black teas are golden or greenish in color. In Chinese, black tea is called hóngchá(紅茶), meaning red tea, although in English, red tea more often refers to rooibos, an herbal tea that is not made from the tea plant.

Super fast response and shipment Charlie responded to my special request email within minutes , and he shipped my order today as per my request . He always ships fast and typically same day , but I just wanted to make sure it got in mail today so I can take it on vacation with me . Thank you so much Tea Runners !

Great tea, poor customer service I love this tea and it almost always arrives super quickly, but I recently had a not great interaction with one of the owners. My order was significantly delayed because it accidentally traveled across the country before reaching me. It took 11 days to arrive by UPS instead of the usual 1-2 days. I was also concerned that the tea in plastic bags sat on a hot truck in the middle fo summer for days, not sure if that is the healthiest. Anyway, I know the delay was due to a UPS mistake and it was not Tea Runners fault, but I thought it would have been nice if they could have sent me out a couple of sample packs to get me through until my order arrived. That would have left me with a really good feeling about the company. Instead they were dismissive of my concerns and said there was nothing they could do. I used to be a huge fan and recommended them to all my friends, but I probably won’t be doing that anymore.

Love the flexibility and good tea I have gotten about five boxes from Tea Runners (provided in return for my honest opinion) and I am a big fan of this service. I have liked most of the teas and appreciate the option to switch out teas I do not like before they are shipped. That's not something I have seen in other boxed I've subscribed to.