Tech department a tremendous help! We had espresso machine issues and had to shut down shop. Between my lead barista and voltage’s tech department they were able to diagnose, over night the part, and walk her through installation. Super happy with all of their help and not needing to wait on a repairman!

An easy transaction, quick ship and 100% as expected. Item was easy to find via a general Google search so kudos for effective SEO. Item was clearly described and arrived exactly as I expected it. It is a fairly delicate piece of electrical gear partially made of plastic, it was just sent in a padded mailer and could have been damaged, but it was not. I would have appreciated if it was in a sturdy box. Payment was easy via Shopify, communication post-sale was great including shipping updates. And, the part works great.

Espresso machine down Ordered new baskets for our portafilters. I thought I might have ordered the wrong type since I have both a single and double portafilter. The baskets fit both! I found the price very reasonable and no hassle delivery was great. We haven't been able to use our Astoria machine since the baskets mysteriously went missing so my coworkers are ecstatic.

Site is easy to navigate Site is easy to navigate, quality products. order confirmation and follow up communications are prompt and clear. Free shipping is a plus but took a little longer than expected. Will come back for future shopping again.

They carry hard to find items but items… They carry hard to find items but items are always late. They seem to charges the highest price for shipping, but use the most unreliable carriers. So a 1 week estimated delivery turns into 1months or even longer. Still waiting for our orders which seems to be lost in Texas. Will probably have to reorder from another suppliers to get our items here faster.