It is so difficult to get a call back… It is so difficult to get a call back from voltage coffee company. On average for me it usually took 2 days to get a follow up call after leaving 3 to 4 voicemails and email messages. They never provide direct on how the installation was going to happen. So you have a shipping crate sitting on your sales floor for several days waiting to see if any one is going to appear and complete the install. No one comes or calls back with a plan or explanation on who's going to install the machine. So I now have the shipping crate in the supply closet as a storage rack.

Voltage has been so accommodating Voltage has been so accommodating, we originally order a machine that was not going to be able to ship for 2 months they called us and gave us some options to get our new expresso machine here this in 2 weeks and installed. Amazing our salesman Matt went above and beyond for us. Thank you!

It’s nice delivery and a good experience. I was frustrated after ordering a item for not receiving any shipping info for a while. But I got it soon after talking with custom support and It was delivered carefully as tracking info. Nice response and quick delivery was impressive enough.

An easy transaction, quick ship and 100% as expected. Item was easy to find via a general Google search so kudos for effective SEO. Item was clearly described and arrived exactly as I expected it. It is a fairly delicate piece of electrical gear partially made of plastic, it was just sent in a padded mailer and could have been damaged, but it was not. I would have appreciated if it was in a sturdy box. Payment was easy via Shopify, communication post-sale was great including shipping updates. And, the part works great.

They had a product I was looking for at… They had a product I was looking for at a good price which included free shipping. Product arrived timely. Their ordering system miscalculated the sales tax and after reporting via email they responded immediately with a refund. I would definitely do business with them again.