Aimee, Firm Administrator
GBGood Customer Service Eric took time to look into multiple concerns I had regarding credit card fees. He answered all of my questions, and even followed up with a phone call to make sure that I had the information that I needed to move forward. He provided good customer service.
Robert Silverman
GBTheir tech support is great Their tech support is great. Cole was able to help me with a problem in just a few minutes. The other time I had a hiccup, I got helped very quickly as well.
Melissa Rodriguez
GBGreat customer service and a user-friendly platform Great customer service and a user-friendly platform - The reps always respond right away and are able to answer any questions you have during onboarding. After that, you won't have many questions because the platform is so easy to use it almost seems too good to be true.
Randy Larrivee
GBI still cannot log in to either STAX or… I still cannot log in to either STAX or worldpay
Sonia Kunz
GBCustomer Support Always Exceeds Our Expectations Since the start of our partnership, we have had nothing but a positive experience with Stax (fka FattMerchant). The user interface is most intuitive and simple to use. Today, I needed help gaining access to a statement and submitted a ticket. Within minutes, their customer service team was in touch with me and helped resolve the issue. Big shoutout to Cole Roberts, who was incredibly efficient and knowledgeable. Thank you again, Cole!