Sonia Kunz
GBCustomer Support Always Exceeds Our Expectations Since the start of our partnership, we have had nothing but a positive experience with Stax (fka FattMerchant). The user interface is most intuitive and simple to use. Today, I needed help gaining access to a statement and submitted a ticket. Within minutes, their customer service team was in touch with me and helped resolve the issue. Big shoutout to Cole Roberts, who was incredibly efficient and knowledgeable. Thank you again, Cole!
Cara Petty
GBVictor was very helpful making the… Victor was very helpful making the process quick and easy.
Amer Hajj
GBgreat service and support Had a problem with the credit processing terminal, called technical support, spoke with Bud , he resolved the issue. that what we all expect from a good company, what is notable is the above and beyond "care about your business" services that is provided every time we had any issue. great work, keep it up. Thank you Bud.
Randy Larrivee
GBI still cannot log in to either STAX or… I still cannot log in to either STAX or worldpay
Eric S Flores
GBStax - customer avoidance is their motto Stax is a company that has mastered customer avoidance. They offer customer service numbers that are answered by an answering service that promises you have a ticket created. Yes, their employees don't respond. So, I have a billing mistake they made in their favor, and it is impossible to get help. If you want a credit card processor that has access to your bank account, pulls out money whenever they feel like it, and is impossible to reach to get it back. THEN STAX IS PERFECT FOR YOU!!!