-- Some of their after market products… -- Some of their after market products repeatedly fail in less than 90 days, and they don't remove them from the catalog, nor do they replace them with an item that works .... See item #34-1661. Long track history of failure of the undersized wire and the lose non-soldered crimp that connects wire to element. Plus the glue that holds ceramic ends to glass tubes usually fails before installation can even be completed. We repeatedly told customer service about this and they do nothing. Need to hire a quality control person, who can do something.

Hopefully helpful suggestions Nice, friendly consist service. I only wish that some items were a little less expensive so that I would not have to purchase at local hardware stores. Items such as gas hose, valves , and general installation hardware.

Very Satisfied Very Satisfied Everyone we've dealt with has been helpful and responsive to our needs. We sometimes call at the last minute with an order requiring overnight shipment. They go above and beyond to accommodate my requests. I really enjoy working with them. -Gregg S.

Good value, order portal needs improvement Pricing is competitive. Your shipping packaging has improved over the past year. The number of characters allowed for the PO field is limiting. The PO we enter gets cut-off during shipping process. Need to respond to RMA and quote requests. Inconsistent. We should have the option to select shipping urgency (regular or express) from the online portal without having to call it in

AllPoints Foodservice and Indoor Comfort Services are a great team. AllPoints Foodservice and our company have a relationship over 20 years old. Sadly they moved out of the Las Vegas market a few years ago, but with special shipping prices, fast service, easy to use website, and great prices, our relationship is still fantastic. Thank you AllPoints for everything you do for us!!!