The Best Commercial Kitchen Parts Company out there AllPoints has been our go to for commercial parts since 1998 ICS is who you were when we started doing business with you and you have improved over the years. Free shipping on Back orders is HUGE and your CSR's are terrific. The fact that you base our discount on ALL parts we purchase not specific manufacturers is is amazing as well. It's obvious that Partstown could learn a few things about customer care from you all. To be honest I told them that. If you want to learn how it's done model your business after what All points does and you'll succeed. Thanks for continuing to help the service company make a living, we notice and we appreciate it.

First time purchase of an item ordered… First time purchase of an item ordered from another supplier, had been waiting two months. I was not notified the item was not in stock prior to ordering. After communication was lacking I decided to look elsewhere, came across AllPoints, item in stock, great communication arrived in a day. Great Service! Thank You!

-- Some of their after market products… -- Some of their after market products repeatedly fail in less than 90 days, and they don't remove them from the catalog, nor do they replace them with an item that works .... See item #34-1661. Long track history of failure of the undersized wire and the lose non-soldered crimp that connects wire to element. Plus the glue that holds ceramic ends to glass tubes usually fails before installation can even be completed. We repeatedly told customer service about this and they do nothing. Need to hire a quality control person, who can do something.

Very Satisfied Very Satisfied Everyone we've dealt with has been helpful and responsive to our needs. We sometimes call at the last minute with an order requiring overnight shipment. They go above and beyond to accommodate my requests. I really enjoy working with them. -Gregg S.

AllPoints Foodservice and Indoor Comfort Services are a great team. AllPoints Foodservice and our company have a relationship over 20 years old. Sadly they moved out of the Las Vegas market a few years ago, but with special shipping prices, fast service, easy to use website, and great prices, our relationship is still fantastic. Thank you AllPoints for everything you do for us!!!