customer
GBMaybe looking up parts could improve a… Maybe looking up parts could improve a little such as if you want to look up Hobart dishwasher model starting with C the alphabet would pop up instead of having to scroll down several pages you could push on C then scroll to rest of the number . However it’s quicker than a catalog. The ladies taking orders are awesome, you got a good thing going . Thanks
-Gregg S.
GBVery Satisfied Very Satisfied Everyone we've dealt with has been helpful and responsive to our needs. We sometimes call at the last minute with an order requiring overnight shipment. They go above and beyond to accommodate my requests. I really enjoy working with them. -Gregg S.
M & M Home Maintenance
GBI have always had great service from… I have always had great service from Allpoints and back to the days when ICS was in Connecticut but now last week I ordered a faucet and 2 water valves and got the valves but the problenm was I got a hose assembly and no faucet. I called and tried to get the faucet and return lable for the hose assembly and nothing happened. I called again today and still have not gotten the faucet for the customer or the return lable for sending the more expensive hose assemcly back.
Penny Foster
GBI appreciate all your support I appreciate all your support! It is getting harder to get a customer service rep on the phone. Also I have called in the past on a back order and talked to 4 different csr's and told they would check into and call me back and then they never call or email me back. Samantha is wonderful!!! Anytime I talk to her and need status she always follows up and gives me updates.
customer
GBYour pricing is great Your pricing is great. The maverick parts especially are way cheaper but have comparable quality. Keep it up!