Max Buckley
GBMy 2 boys only eat Talis-us brand dog My 2 boys only eat Talis-us brand dog food. And everyone knows me very nice. I can always Per order and pick up. It's Always ready when I get there.
Joseph Higgins
GBWe had such a great experience here… We had such a great experience here with our new puppy! As others have mentioned talis-us was so helpful and recommended a few products to help with teething and nipping that are actually working! All of the staff was friendly and helpful. This will be our go-to pet store.
Doug Gajda
GBWhere's my order? Placed an order 12/20/23. For items in stock. Today is 12/30/23. Paid almost double on 2 items cost for shipping. Wrote to company of which replied on 12/23/23 items will be sent out in a few days. Totally unacceptable and bad for buisness. Still have not received any tracking info or package. Obviously not a shipping issue if items weren't submitted to any postal service.
Lexie
GBAbsolutely terrible customer service Absolutely terrible customer service. When package was delayed 5 days through UPS it took 6 emails, messages through their site, and multiple phone calls to get through to Talis for a response. When I stated I no longer needed the dog food as I had to purchase something else because of the 5 day delay, they refused to give me a full refund and were very rude. I declined the late package and it immediately rerouted to them. Will be reporting to my bank. I understand delays happen but when I comes to pet food I cannot delay feeding my pet and should not be charged for ups error. They lied to me about the public refund policy!!!!!!!! Huge red flag and buyers beware. Reported to the bbb
Timothy White
GBFriendly and helpful staff helped me… Friendly and helpful staff helped me find exactly what I was looking replace 2 reptile habitat bulbs and they know exactly what I was looking for. Plus it's always a delight to come in and see their wide variety of birds, fish, reptiles, insects and more.