Hope
GBYour meals are delicious ! Your meals are delicious !! Although I recently ordered two of the Romesco Chicken Thighs and one tasted terrible while I contemplated throwing the other one out I didn’t and so glad, because that one was just delicious Your customer service is fantastic !! Thank you and continue to be GREAT 👍🏼
Brian & Judy A.
GBHealthy and Delicious Meals All the meals are delicious. Somewhat expensive but not prohibitively. Delivery is timely with excellent packaging to preserve the meals when they are delivered when we are not home. The cooling packs are somewhat difficult to dispose or recycle. But necessary, of course. The website is easy to use. Meal selections are many and varied which we enjoy. I have Type 2 diabetes so we select the low carb menus and we find the keto selections very tasty. Excellent Company overall.
customer
GBFood is good, logistics need improvement Food is good, meals are very consistent week to week. Unfortunately, logistics are unreliable - in the 6 weeks we've been subscribed, the order has arrived late twice and arrived with a damaged meal once. This alone has kept us from growing our Factor order beyond 4x (8 meals) per week.
customer
GBI am experiencing missing items and… I am experiencing missing items and deliveries that are over 24 hours late. I did not receive a full refund for my missing items and after the most recent issue, I'll probably cancel my subscription. It's too bad, because the food is delicious. I'm just not keen on spending $100.00 a week for food I don't receive.
Jackie
GBGreat meals. Positives - Factor meals are delicious. The meat portions are usually about 4 ounces - but not always. Overall the best prepared meals we have tried. Negatives - The protein content is overestimated when the meat portions are small. The vegetable portions could be larger. A tablespoon of spinach is really not enough.