Ethan
GBAs somebody who loves beautiful new… As somebody who loves beautiful new equipment and cooking wares, walking in to this store brings back that childhood feeling of awe when you entered a Toys R Us (RIP). There are just so many great finds, things you didn't know you needed but you definitely do, and all at exceptional prices. I came in looking for one specific item, but left with an armload, and all for less than what I'd intended to spend!
Jackie Johnston
GBExcellent customer service Excellent customer service! I left my number with a question, not knowing my voice mail was full - David went out of his way to also text me so I could receive the information requested right away! We made the purchase! Thank you Jackie Bing's Kopper Kettle Cafe
Michael Augur
GBI try to get to Waterbury at least once a month I try to get to Waterbury at least once a month. Staff is friendly and very helpful. The selection of smallwares has no rival. I usually take the time to walk all the aisles in search of gems. Their selection of coolers, freezers, cooking equipment or anything you can imagine is limitless. If you are a savvy shopper you will find great deals on scratch and dents or floor model equipment. If I need a quote on equipment the response time is immediate. Very happy customer!
Dave Whitton
GBTerrible customer service and a broken freezer Just a terrible experience. Took over six weeks to receive our freezer and then finally when they did deliver the freezer they dropped it off to one of our kitchen people and left. That same day I opened the box to a completely broken freezer and immediately reached out to their customer service. They said this would be a claim against the freight but that we didn’t check it before it got dropped off to our back kitchen. They filed a claim against the freight company and were denied (which took over 4 weeks). So here we are 10 weeks from ordering from warehouse restaurant deals and basically got taken for $1000. What a scam this place is!!!
Andrew Caplinger
GBThis is my third order with Warehouse… This is my third order with Warehouse Restaurant Deals. They ship quickly, offer great prices and backup their sales with great service. We had an issue with a warranty claim and Jesse our salesperson took care of things in a timely and understanding manner