Needed some smalls I needed some thermometers, squeeze bottles, cutting board, and pot holders. Everything was visible and very reasonably priced and sales people always within an arms reach to answer any questions or to assist in a purchase, big or small. Definitely my go to store!

Volunteer Fire Dept Our Volunteer Fire Dept. has been using Warehouse for many years. When re-doing our kitchen they were extremely helpful in helping in all aspects of the project and making sure all the appliances and sinks fit in a very small work space. After that they were there for the addition Restaurant supplies to buy in bulk not available at any of our local stores and at the best price. The staff was knowledgeable and eager to assist in any way We will continue to use them for all out kitchen needs

I try to get to Waterbury at least once a month I try to get to Waterbury at least once a month. Staff is friendly and very helpful. The selection of smallwares has no rival. I usually take the time to walk all the aisles in search of gems. Their selection of coolers, freezers, cooking equipment or anything you can imagine is limitless. If you are a savvy shopper you will find great deals on scratch and dents or floor model equipment. If I need a quote on equipment the response time is immediate. Very happy customer!

Terrible customer service and a broken freezer Just a terrible experience. Took over six weeks to receive our freezer and then finally when they did deliver the freezer they dropped it off to one of our kitchen people and left. That same day I opened the box to a completely broken freezer and immediately reached out to their customer service. They said this would be a claim against the freight but that we didn’t check it before it got dropped off to our back kitchen. They filed a claim against the freight company and were denied (which took over 4 weeks). So here we are 10 weeks from ordering from warehouse restaurant deals and basically got taken for $1000. What a scam this place is!!!

Loves this store - UPDATED REVIEW - Great proactive customer service! Love this store... everything we need under one roof, and we will certainly go back when the need for supplies arises. July 14, 2020 - UPDATED REVIEW - our previously posted warranty issue with our NEBCO steamer has been satisfactorily resolved... THANK YOU TO DAVE for coming to the rescue... excellent , proactive customer service - most appreciated!