I try to get to Waterbury at least once a month I try to get to Waterbury at least once a month. Staff is friendly and very helpful. The selection of smallwares has no rival. I usually take the time to walk all the aisles in search of gems. Their selection of coolers, freezers, cooking equipment or anything you can imagine is limitless. If you are a savvy shopper you will find great deals on scratch and dents or floor model equipment. If I need a quote on equipment the response time is immediate. Very happy customer!

Loves this store - UPDATED REVIEW - Great proactive customer service! Love this store... everything we need under one roof, and we will certainly go back when the need for supplies arises. July 14, 2020 - UPDATED REVIEW - our previously posted warranty issue with our NEBCO steamer has been satisfactorily resolved... THANK YOU TO DAVE for coming to the rescue... excellent , proactive customer service - most appreciated!

This is my third order with Warehouse… This is my third order with Warehouse Restaurant Deals. They ship quickly, offer great prices and backup their sales with great service. We had an issue with a warranty claim and Jesse our salesperson took care of things in a timely and understanding manner

Unbeatable quality of service Unbeatable quality of service! Thank you guys!

Terrible customer service and a broken freezer Just a terrible experience. Took over six weeks to receive our freezer and then finally when they did deliver the freezer they dropped it off to one of our kitchen people and left. That same day I opened the box to a completely broken freezer and immediately reached out to their customer service. They said this would be a claim against the freight but that we didn’t check it before it got dropped off to our back kitchen. They filed a claim against the freight company and were denied (which took over 4 weeks). So here we are 10 weeks from ordering from warehouse restaurant deals and basically got taken for $1000. What a scam this place is!!!