Brian
GBServiceTitan has helped double our… ServiceTitan has helped double our revenue since we signed up. We know have the ability to give our clients multiple options and let the client choose what best fits their needs. Also with reporting and KPI's. Reports I never thought would be possible to produce on our own ST has them. These reports help with inventory, marketing and Tech performance. With marketing pro we have been able to cut our Google expances down. Thank you ServiceTitan
Lillie
GBNo Technical Support Just called service titan tech support to request help on importing an excel sheet. The girl who answered the phone tried to transfer me to another department due to errors after doing what she said would work. After maybe 15 mins the same girl came back on the line and only only told me I needed to fix all 50+ errors that occurred when importing on pricebook. I asked for someone in tech support to fix the issue and she continued to talk over me (please listen to the call). I am requesting that someone call tomorrow after 10am that knows how to import on pricebook.
Chip
GBThe staff is always professional and… The staff is always professional and efficient. They are very easy to speak with and always patient with the various requests. They quickly resolve issues and seem to always be exploring for ways to improve the platform.
Todd Johns
GBContinuous improvement. Service Titan is never satisfied with good and is always pushing the envelope to become smarter and more efficient for it's users. Our CSM Dale is Fantastic and the online support teams are doing a great job for us too.
BB
GBOur CSM Rules! Victor has been an excellent business partner. No problem is too small or too big for him to help us through. He's quick to offer alternative solutions when we need them, and is in tune enough with our business model and how we operate to offer relevant solutions for us. Huge fan!