Very satisfied! Order was processed quickly. And received when promised. The glasses were packaged very well and received without breakage. The glasses look more beautiful than the pictures! Extremely happy and satisfied. Thank you Urban Bar!

I ordered a couple glasses and received… I ordered a couple glasses and received 2 emails noting that they had received my order and the second one that my order was "complete" and that it would be received in 4-7 business days. No where did it tell me if/when my order shipped or when it would ship or a tracking number. I emailed the company and someone from accounting replied with a tracking number. Why couldn't that be included in the emails a customer gets so they can see when it will arrive. That's how most companies handle it for online orders

Covid problems Covid problems. Two tries and delivered to wrong address. Communication quite difficult but that’s partly because no one was in the office because of Covid. I feel like they shouldn’t have been shipping if they couldn’t manage but this is a weird situation Edit: would also like to state that FedEx Made this much more difficult than it should have been. Honestly, I have much better luck with UPS in the states.

Beautiful Glassware Beautiful Glassware! Helpful customer service. Ordered the 1910 Nick and Nora and 1910 Gold Retro Fizz. Both are absolutely stunning. Had one of the 1910 Gold Retro Fizz arrive chipped but UrbarBar sent a replacement straight away. Communication was easy and accommodating.

Love these coupe glasses My husband was absolutely delighted by these couple glasses. The glass is crystal clear and a nice thickness, not so delicate that you’re afraid to crush it when you wash it, but with a classy slimness. The gold rim is lovely and does not look like it will tarnish or chip off easily.