Very satisfied! Order was processed quickly. And received when promised. The glasses were packaged very well and received without breakage. The glasses look more beautiful than the pictures! Extremely happy and satisfied. Thank you Urban Bar!

No shipping email sent..Poor quality Strainer No shipping email sent... I inquired on the order status after 9 days and was informed via email that the item was shipped fedex and would be arriving the next day. One of the products that arrived (Copper Calabrese Strainer) broke on its first hour of use behind our bar. I would not purchase the Calabrese Strainers again. Glassware is excellent.

Good luck, half the stuff on their site is out of stock For the second time urban bar has cancelled an order of mine due to breakage at their warehouse and are unable to complete my order. They say they’re canceling my order and gave me no other options. It seems they have decided not to restock many of the glassware from their site. Beware, they might just cancel and refund your order for no reason. Update: Urban bar shipped me the glassware I needed at no charge. Far above and beyond what was necessary. Thank you!

New to this product also very satisfied… New to this product also very satisfied with my order! Would recommend to all family and friends. My purchase included bedding and a sweater I am going to purchase more ASAP. Makes a really nice gift packaged so nicely too. Thanks from Michigan|4

I ordered a couple glasses and received… I ordered a couple glasses and received 2 emails noting that they had received my order and the second one that my order was "complete" and that it would be received in 4-7 business days. No where did it tell me if/when my order shipped or when it would ship or a tracking number. I emailed the company and someone from accounting replied with a tracking number. Why couldn't that be included in the emails a customer gets so they can see when it will arrive. That's how most companies handle it for online orders