Robert Kuykendal
GBBeautiful glassware, great staff, long timeline PROS: Absolutely beautiful glassware, incredibly helpful and friendly staff, well packed. CONS: High skipping cost, glasses often out of stock, fulfillment hick-ups. My orders took a very, very long time, with month+ long delays caused first by US Customs (blocked warehouse restocking), then by my own stupidity (wrong address), and then by an oversight by UrbanBar (didn't ship). However, every step of the way the staff were helpful, friendly, and quickly responded. In the end I had incredibly beautiful glassware that outshine high end cocktail bars. I would order again immediately and recommend them to everyone.
Debbie Von Arx
GBThe Most Beautiful Bar Glasses! Besides having the most beautiful bar ware, especially the bar glasses of any kind, their customer service couldn't be more helpful. The only negative is the cost of shipping for U.S. shipping but at the end of the day it's worth the cost when you receive the exquisite bar glasses which by the way are priced very reasonably.
RACHEL Mejia
GBBeautiful Glassware Beautiful Glassware! Helpful customer service. Ordered the 1910 Nick and Nora and 1910 Gold Retro Fizz. Both are absolutely stunning. Had one of the 1910 Gold Retro Fizz arrive chipped but UrbarBar sent a replacement straight away. Communication was easy and accommodating.
Matthew Cook
GB$80 of missing products, I had to catch the error. I bought two mixing glasses and two jiggers over Black Friday weekend. The jiggers arrived and Urban Bar marked my order as fulfilled. Both mixing glasses ($80) did not arrive. I emailed twice and six days after I reached out they simply refunded the mixing glasses. I get when there are issues with inventory and order volume; but the fact that I had to catch the error, they took very long to reply, and then they can't get me the product to make it right makes it hard for me to trust these guys.
Findjoy
GBLove these coupe glasses My husband was absolutely delighted by these couple glasses. The glass is crystal clear and a nice thickness, not so delicate that you’re afraid to crush it when you wash it, but with a classy slimness. The gold rim is lovely and does not look like it will tarnish or chip off easily.