Love these coupe glasses My husband was absolutely delighted by these couple glasses. The glass is crystal clear and a nice thickness, not so delicate that you’re afraid to crush it when you wash it, but with a classy slimness. The gold rim is lovely and does not look like it will tarnish or chip off easily.

Excellent service from UK support Customer service in the UK is excellent. They were very helpful when the glasses I ordered did not arrive in time from their US warehouse in tracking down the glasses and ensuring they were eventually delivered. The glasses arrived three days later than promised on the website.

Great customer service Great customer service. Decanter I got was broken during shipping, a new one was sent out. The replacement didn't break but had the same packaging problem, need to secure the topper from becoming a wrecking ball. Glasses I got were as expected and packaged well. Would get glasses again but not a decanter.

Covid problems Covid problems. Two tries and delivered to wrong address. Communication quite difficult but that’s partly because no one was in the office because of Covid. I feel like they shouldn’t have been shipping if they couldn’t manage but this is a weird situation Edit: would also like to state that FedEx Made this much more difficult than it should have been. Honestly, I have much better luck with UPS in the states.

New to this product also very satisfied… New to this product also very satisfied with my order! Would recommend to all family and friends. My purchase included bedding and a sweater I am going to purchase more ASAP. Makes a really nice gift packaged so nicely too. Thanks from Michigan|4