We only got half of our order We only got half of our order delivered, and the customer service agent wouldn’t give us a refund big enough to compensate the service fees. We lost money re-ordering what was missing from our order. It’s two hours later and we’re still waiting for part of our order to get delivered. The restaurant worker confirmed she had the whole order at the restaurant and ready to get picked up after it was placed. We tipped ahead of time and have no way of taking away the tip for the driver and now have to re-tip another driver to bring the rest of our original order. Will never use GrubHub again after today.

Reliable, Reasonable $, Consistent Much more reliable deliveries both in ETA and consistency of not forgetting items. Overall less "additional fees" making it less expensive as well. All around it's the best food delivery platform.

A promo was offered through Red Lobster… A promo was offered through Red Lobster for free Cheddar Biscuits. After stating the promo would be automatically entered upon check out, it wasn't. Customer service found out the offer was no longer available.

A huge convenience and top notch customer service! This is a huge convenience for someone like myself who does not drive. I have always had a positive experience with GrubHub, even if the venue I had chosen to order that day was terrible. They have ALWAYS made it right.

Grubhub Stole My Money Miserable company with no accountability. Last week my order from Wawa was delivered with the wrong items entirely, so they processed a refund for me. Today my order from subway was missing 2/3rds of the order. When I informed Grubhub they said I'd 'processed too many refunds and they wouldn't refund anymore', despite only having had one refund from them in the past 6 months. Gig work is terrible. I get charged ludicrous 'service fees' and there's no service being followed up on. No one is held accountable. The drivers will steal your food and grubhub will steal your money. Do not trust or support this gig-work industry; major companies are using it to rob you blind and lower the quality of your life in the process.