Best seafood!! I've been ordering for years and got nervous when I read the recent reviews. My Christmas eve lobster tails were amazing. The only issue I noticed was that the shrimp were farm raised in Vietnam so I was skeptical but they were delicious.

Had to accept delivery of rotting shellfish FedEx failed to deliver my order as scheduled on Friday. Instead they delivered rotting lobster rolls on Monday. Maine Lobsters Now insisted that I take delivery of the reeking box in order to receive a refund. Be aware that you risk having to keep a disgusting box at your house until your next trash day if you order from them.

Dead lobsters for Father’s Day, Ordered lobsters for father’s day. Maine lobster now did not include the apartment number. FedEx called them when they couldn’t deliver and were given the apartment number. FedEx could not redeliver that same day. When the package arrived, my father received dead lobsters for father’s day. Customer service was extremely rude. They refused to take responsibility. Don’t order from them. If something goes wrong, they won’t do anything

Half the time some of my lobsters… Half the time some of my lobsters arrive dead and you are only reimbursed for the lobster not the Ins or packaging so you end paying almost 40 dollars per lobster. Plus it really screws up your special occasion UPDATE--leaky freezer bags probably killed the lobster. Lobster Now and myself did reach a monetary agreement. I will give them another try.

WORST CUSTOMER SERVICE ON THE PLANET WORST CUSTOMER SERVICE ON THE PLANET. DO NOT TRUST THIS COMPANY. LOBSTER ARRIVES WARM WITH NO DRY ICE. CUSTOMER SERVICE IGNORES COMPLAINTS AND SENDS COUPONS TO HOOK YOU INTO BUYING MORE BAD SEAFOOD. DON’T WASTE YOUR TIME OR MONEY!