Big dissappintment, lobsters didn't arrive for mothers day I bought 200 dollars in 3 lobsters on Monday 3rd of May to be delivered on saturday 8th for mothers day celebration. I contacted the seller on thursday 6th to make sure everything was going oK, and they answered th e delivery was organized for the 8th. Order did not arrive yesterday 8th, so I have to do new plans now and give excuses to mother and grandmother that had great expectations. Good prices and nice web sites that dont deliver!!.

My sister surprised me on my birthday… My sister surprised me on my birthday with 5 large, perfect live lobsters. They were delivered during a raging snowstorm (Denver) in pristine condition. We truly enjoyed every bite. The lobsters were chock full of sweet meat. Can’t beat a Maine lobster. I will be ordering again. No hesitations.

Had to accept delivery of rotting shellfish FedEx failed to deliver my order as scheduled on Friday. Instead they delivered rotting lobster rolls on Monday. Maine Lobsters Now insisted that I take delivery of the reeking box in order to receive a refund. Be aware that you risk having to keep a disgusting box at your house until your next trash day if you order from them.

Unresponsive customer service Unresponsive customer service. Waited on hold TWICE for about an hour each time to cancel an order that was delayed 1 week. both times I was placed on hold again the disconnected. Must be their business model to resist all attempts to refund a credit card once they have charged it.

Half the time some of my lobsters… Half the time some of my lobsters arrive dead and you are only reimbursed for the lobster not the Ins or packaging so you end paying almost 40 dollars per lobster. Plus it really screws up your special occasion UPDATE--leaky freezer bags probably killed the lobster. Lobster Now and myself did reach a monetary agreement. I will give them another try.