Simply poor in every way Who remembers when you could go to McDonald’s, walk up to the counter, place your order. They would turn around grab your burger, grab your nice crisp salted fries and make your drink, and you would be at your seat or out the door in under two minutes with a great tasting great value meal? Them days are loooong gone. Now days it’s well overpriced, tasteless burgers that have just been thrown together in a box, with unsalted , limp , sometimes soggy fries that you have to wait 10 minutes to be made, or asked to park and wait if you use a drive through. And if you order for delivery through their own app don’t expect correct or hot food McDonald’s has lost its character, identity, value and no longer cares for customer experience. Looking at all the other reviews I’m not alone in my opinion.

Definitely not fast food Absolutely no way, this can be called fast food. Currently sat in my car outside McDonald’s in Leigh Lancashire for the best part of 25 minutes.. what an absolute joke

Food arrived cold We ordered a home delivery yesterday. It arrived cold and had to be microwaved. No point in getting in contact. You just get the generic sorry you had a bad experience, which translates to tough but we don't really give a toss

I placed an order on March 7th I placed an order on March 7th, for Mcdelivery, time kept extending to which I had to cancel my order after waiting for 1 1/2. Uber eats said they refunded me and should receive it within 7-10 days. Its been a month and still no refund. I call McDonald's Corporate and they automatically transfer me back to uber eats. McDonald's doesn't take responsibility for nothing being placed on their app. And uber eats says after 10 days, it falls on McDonalds. Going in a circle has me frustrated so I'm disputing it with my bank to get my money back.

My food came an HOUR and 10 MINUTES late My food came an hour and 10 minutes later than it should have. It also came cold , I couldn’t eat my chicken nuggets they were freezing cold , my chips were soggy and horrible. Don’t order from the Felixstowe McDonald’s , absolutely disgusting. Be better.