KENNETH DEBNEY
CAI have ordered from the new Ancaster… I have ordered from the new Ancaster Ontario location at least 6 times for lunch Quality, portion and value have always been top notch, especially the bowls And they can easily make for 2 lunches with cost under $20.00 total Mostly order the chicken which is best on the menu (have not tried fish) Only sub par experience was the Barbacoa Beef which was far too salty Lot’s of other options though and I am a fan
Jane Snyder
GBDecent food depending on time of day but absolutely dreadful. Customer service Customers may as well be cattle at chipotle with how they rush you through even if no one is behind you and literally I've never ever seen an employee smile and after paying they don't even give you the tray they make you reach across and get it literally Everytime. The food is somewhat consistent depending on what time of the day but can't order online because the severely skimp on portions. Only restaurant I frequent that literally the whole staff act like you're an inconveniencing them.
ROGER MECHELS
GBThis is the first time we have visited… This is the first time we have visited a Chipolte's, and certainly were disappointed. We got there around 2pm, so it was after the lunch crowd. There were only two other people dining, but at least half of the tables were dirty. They are small tables, and it doesn't take much effort to clean them. We went through the line. The server was fast and efficient. Checkout was just "okay". The taste of the meat was just okay...nothing special. The chips and taco shell didn't seem to be fresh. They were chewy, not crunchy. The bathrooms had an unpleasant odor. There seemed to be plenty of staff, but for the most part, we got the distinct impression they were there just to make some money. They didn't seem to be particularly interested in professionally running a restaurant. Just an observation...
Freddy Rivera
GBI went to the Bartlett Street location… I went to the Bartlett Street location in Beverly mass. They were out of meats. They were out of rice. They were out of just about half of the food, including the beverages machine was out of order, but that cashier continued to let me buy a drink. The location was a total disaster, with trash everywhere, including the tables and the floor. There was no trash barrel, available to dispose of the trash. When I did place the food order, the serving was minimal. But yet they chose to charge me full price. Including a drink, which the machine was not operable. I would not encourage anyone to step foot into this place. The employees don’t care, the manager cares less, and it reflects on the way the business is being run, and how the business looks. The place was disgusting. This will be the last time I step foot into any chipotle location.
Alex King
GBNightmare Company I worked for this company for a year and a half and let me tell you, it's disgusting. The staff is horribly trained, they eye ball the meats instead of using timers (literally was written up for using a timer for chicken), they don't follow food safety guidelines at all. My store and multiple others were shut down repeatedly for black mold and pests and dirt. Aside from Chipotle's being disgusting and not following food safety due to the way they train you, the H.R. here is horrific. The discrimination is insane, I'd be surprised if this company existed in ten years.