This is the first time we have visited… This is the first time we have visited a Chipolte's, and certainly were disappointed. We got there around 2pm, so it was after the lunch crowd. There were only two other people dining, but at least half of the tables were dirty. They are small tables, and it doesn't take much effort to clean them. We went through the line. The server was fast and efficient. Checkout was just "okay". The taste of the meat was just okay...nothing special. The chips and taco shell didn't seem to be fresh. They were chewy, not crunchy. The bathrooms had an unpleasant odor. There seemed to be plenty of staff, but for the most part, we got the distinct impression they were there just to make some money. They didn't seem to be particularly interested in professionally running a restaurant. Just an observation...

Not bad but could be loads better the biggest issue with chipotle is quality. I use to go regularly and have their rice bowl with vegetarian option. Now, you only get green peppers and not the variety you use to get with yellow. Orange etc, this is because it’s cheaper for them but the customer pays the same. The other issue is I sent forctgeir steak and it’s tough and chewy, the biggest problem is the amount of sodium in all their dishes. It’s not good I can eat regularly with out my blood pressure rising at unhealthy levels. Salt in the rice, salt in the eat. Salt in everything. Perhaps they do it purposely do customers buy a drink. No idea but it doesn’t work for me. Small improvements can make a lot of difference here. This is not America so we are more health conscious in Europe. Bring back the old version of the vegetarian dishes, put a lot less salt that Americans love and use better quality meat, even if it comes as extra cost and I feel it will improve things considerably. I eat out on average every week and I’ve taken this place off my list as a good place to eat. Oh, don’t be greedy guys. Have a loyalty card and bring back loyal customers. Be more business minded.

I have ordered from the new Ancaster… I have ordered from the new Ancaster Ontario location at least 6 times for lunch Quality, portion and value have always been top notch, especially the bowls And they can easily make for 2 lunches with cost under $20.00 total Mostly order the chicken which is best on the menu (have not tried fish) Only sub par experience was the Barbacoa Beef which was far too salty Lot’s of other options though and I am a fan

Received their Boorito promotion Received their Boorito promotion, but they didn't honor it. I tried repeatedly to sign into my account after 3PM (following their rules) and but was kicked out of my account because they did not send validation codes. Has anyone ever received a discount from these ripoff artists?

well well, who hasnt had chipotle these days. i think it is one of the things to explore if you ever visit the states even once. Quick and tasty, budget friendly, fast and casual. And the courses are definitely restrict you to follow a certain standard, you can customize them, does not matter if it is a burrito, or a bowl or some tacos. the portion sizes are pretty american, not gonna lie, they can be huge in size but you know, obviously, filling. Barbacoa is a very good choice to try out, and obviously the guacamole was rely tasty.