I have ordered from the new Ancaster… I have ordered from the new Ancaster Ontario location at least 6 times for lunch Quality, portion and value have always been top notch, especially the bowls And they can easily make for 2 lunches with cost under $20.00 total Mostly order the chicken which is best on the menu (have not tried fish) Only sub par experience was the Barbacoa Beef which was far too salty Lot’s of other options though and I am a fan

Received their Boorito promotion Received their Boorito promotion, but they didn't honor it. I tried repeatedly to sign into my account after 3PM (following their rules) and but was kicked out of my account because they did not send validation codes. Has anyone ever received a discount from these ripoff artists?

This is the first time we have visited… This is the first time we have visited a Chipolte's, and certainly were disappointed. We got there around 2pm, so it was after the lunch crowd. There were only two other people dining, but at least half of the tables were dirty. They are small tables, and it doesn't take much effort to clean them. We went through the line. The server was fast and efficient. Checkout was just "okay". The taste of the meat was just okay...nothing special. The chips and taco shell didn't seem to be fresh. They were chewy, not crunchy. The bathrooms had an unpleasant odor. There seemed to be plenty of staff, but for the most part, we got the distinct impression they were there just to make some money. They didn't seem to be particularly interested in professionally running a restaurant. Just an observation...

Decent food depending on time of day but absolutely dreadful. Customer service Customers may as well be cattle at chipotle with how they rush you through even if no one is behind you and literally I've never ever seen an employee smile and after paying they don't even give you the tray they make you reach across and get it literally Everytime. The food is somewhat consistent depending on what time of the day but can't order online because the severely skimp on portions. Only restaurant I frequent that literally the whole staff act like you're an inconveniencing them.

Download an app? First of all, if you have to download an app to your phone to use what looks like a drive-through, something's not right. Secondly, the prices are too high, for the quantity and quality of what you actually get. If this franchise flourishes any further, I'll be surprised.